UCLan has invested a lot into the support for students. 

Here are the different services you can contact:       

Inclusive Support: The team are fully committed to enabling access to all individuals who seek to benefit from our educational activities. Striving to remove any barriers for those with disabilities as far as possible, to ensure an inclusive environment and address any areas of under-representation or barriers to access, retention, satisfaction or success. 

Interpreters (BSL): An in-house team dedicated to supporting a students journey from open days, through to Graduation Ceremonies. All team members are fully qualified interpreters and have reached Post Graduate level with expertise in interpreting a wide range of both theory and practice-based subjects. 

Student Wellbeing Ambassadors: The wellbeing ambassadors are current students, who have received specialised training to support all UCLan students. The team are dedicated to ensuring students receive the best experience at UCLan helping to break down barriers and facilitating independence. Providing one-to-one support for students of various ages, genders, races, disabilities, sexual orientations or religions. The team also support students with temporary ailments or anyone who just need help to adjust to university life. 

Careers: UCLan Careers offers a one stop service to help students progress to a successful future. Whatever stage of study or whatever future aspirations, a friendly, professional and experienced team with expertise in a wide range of areas. 

Accommodation: The accommodation team are dedicated to supporting students housing needs during their time at UCLan whether they are staying at Preston, Burnley or West Lakes. They have a wide range of accommodation options available which offer great value for money in a safe, vibrant and inclusive halls community. They also offer guidance and support for students wishing to choose private student housing. 

Oasis Centre: The Oasis Faith and Spirituality Centre exists to encourage people in the pursuit and development of their faith, and to promote understanding and respect amongst members of different faiths. It also offers a neutral space where the chaplaincy team offer pastoral and spiritual support for all, whether they have a faith allegiance or not. 

Student Support (Previously the ā€˜Iā€™): Student Support is made up of experienced student support advisers and recent graduates, who are on hand to provide advice, support and guidance during a students time at university. No matter how big or small the query, there will be someone there to help. 

Counselling Mental Health and Wellbeing: There may be times when you feel overwhelmed, stressed, experience difficulties with your health, housing, personal life or studies. If you feel like this at any point or are finding things difficult in any other way, our Counselling, Mental Health and Wellbeing Service can help, support and advise you. Come and speak to our highly experienced counsellors, mental health advisers and wellbeing advisers as soon as possible.  We come from a variety of professional backgrounds so there will always be an adviser who suits your needs. 
We are based in the Student Centre and are open Monday to Thursday, 9am to 9pm, Friday 9am to 7pm and from 10am to 6pm Saturday, Sunday and bank holidays. 

Out of Hours Support: We have a team of dedicated, trained professionals who operate an out of hours service until 9pm Monday to Friday and from 10am ā€“ 6pm Saturday and Sunday. If students need to contact someone outside of these times the university security team are available 24 hours a day. They can be contacted on 01772 892 068 for non-emergencies or 01772 896 333 for emergency queries. Deaf users can text 07891 679 537.

Campaigns: Campaigning is becoming a big part of our preventative, awareness raising work. We hope to continue to challenge the stigma that surrounds mental health and target areas of work that feel important to students and staff. Visit Report and Support at UCLan - Campaigns for our recent campaigns. 

Drop Ins: Students can attend drop in sessions without an appointment, to talk about their wellbeing, finances, inclusive support needs or any other issues they may have. Visit Student Drop Ins to find out times and dates. 


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