The UCLan Counselling, Mental Health and Wellbeing team are continuing to provide support for students.

If you would like to access support, please complete our online referral form which can be found here. Alternatively, you can contact the wellbeing team on 01772 893020 or by emailing Wellbeing@uclan.ac.uk 

Please be aware that our telephone, voicemail and email are monitored from 09:00-21:00 Monday to Friday and from 10:00-18:00 on Saturday, Sunday and bank holidays, and we will respond to any emails and messages as soon as possible. 

If you have an emergency that requires immediate assistance from UCLan, please contact UCLan Security, who work collaboratively with our On Call Managers, on 01772 892068, 24 hours a day, 7 days a week. 

Our mission and values are at the heart of everything we do and have remained the same for many years:

We promote access to excellence enabling you to develop your potential. You can read the full Mission and Values statement here.


The University of Central Lancashire’s general policies, handbooks and regulations aim to provide students with a safe and supportive environment in which to study. It is important that as a student, you know that these policies exist and their relevance to you as a UCLan student. There is a summary of all student policies and regulations available for information on the UCLan website.

Student Charter

Your time with us at UCLan should be exciting, memorable and life-changing. That is why the University and the Students’ Union are focused on working in partnership with you to ensure your full potential is reached. We want you to get involved and actively participate in all aspects of university life and engage with us to be inspired and to inspire future students. We want you to grasp every opportunity that comes along so you make the most of your time with us. Our aim is to give you the best university experience you can have by working together.

You can view the Student Charter here.



Our colleagues play a vital role in the University's success, and this is achieved through our skilled, highly motivated, culturally diverse and flexible workforce.

We want your time here at the University to be fulfilling, and supportive, and to enable you to achieve your career aspirations. We hope to provide you with the tools you need to succeed. We also recognise the importance of being safe and happy at work, and to be appreciated and valued for all you do.

The Staff Handbook contains the relevant contractual and non-contractual staff policies and procedures relevant to your working here at UCLan. Please familiarise yourself with them, and don’t hesitate to contact Human Resources if you have any questions at all.


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