The UCLan Counselling, Mental Health and Wellbeing team are continuing to provide support for students.

If you would like to access support, please complete our online referral form which can be found here. Alternatively, you can contact the wellbeing team on 01772 893020 or by emailing Wellbeing@uclan.ac.uk 

Please be aware that our telephone, voicemail and email are monitored from 09:00-21:00 Monday to Friday and from 10:00-18:00 on Saturday, Sunday and bank holidays, and we will respond to any emails and messages as soon as possible. 

If you have an emergency that requires immediate assistance from UCLan, please contact UCLan Security, who work collaboratively with our On Call Managers, on 01772 892068, 24 hours a day, 7 days a week. 
1 in 4 people will be affected by a mental health problem in any year and it is estimated that around 1 in 5 people has contemplated suicide or self-harm.

There may be a number of reasons which cause you to become concerned about a student, friend or colleague's mental health and wellbeing. They might be acting differently, seem low, worried or stressed, or you might be concerned about their general wellbeing. They may also be intentionally harming themselves.  Find out more about how to help someone you think may be self harming here. 


  • Are they in immediate danger? If you think someone is at immediate risk of hurting themselves or someone else call 999 and ask for an ambulance. If you are on campus, call security on 01772 892068, provide them with your exact location and request that they call for an Ambulance. Stay with the person and reassure them that help is on the way.
  • High Risk Warning Signs. The NHS provides details on some of the warning signs for suicide and self-harm.
  • What is mental wellbeing? It might be useful to think about what mental wellbeing is and some of the types of mental health problems people can experience.
  • Stigma and mental health: Time to Change. The way you act towards someone with a mental illness can change their life; by opening up to mental health you can make a real difference. Find out more on the Time to Change website.


  • Listen. Just taking the time to listen to someone and talk about what has happened can help. These six active listening tips might help you support them.
  • Tell the person you are concerned. If they are not at immediate risk, encourage them to get support and consider helping them to make the initial contact.
  •  To a Wellbeing Advisor In addition to providing wellbeing support for a range of issues that affect students, a Wellbeing advisor can talk through how to make a complaint and what support is available, in confidence.
  • To Human Resources who can provide advice, guidance and signposting for staff.
  • We Need to Talk About Suicide. This is an e-learning module put together by NHS Health Education England and Public Health England. It is available for anyone to complete and is designed to enable people to feel more confident having a conversation with someone they feel may be experiencing suicidal thoughts or feelings.
  • Time to Change. Too many people can be left in situations where they feel isolated, ashamed and worthless. Time to Change is a movement that seeks to challenge this. They believe by joining together, we can make sure that more people are open to talking and listening about mental health problems than ever before.
    The Student Union has opportunities for students to become a Time to Change Champion who aim to help reduce the stigma around mental health. Found out how you can get involved.


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