The UCLan Counselling, Mental Health and Wellbeing team are continuing to provide support for students.

If you would like to access support, please complete our online referral form which can be found here. Alternatively, you can contact the wellbeing team on 01772 893020 or by emailing Wellbeing@uclan.ac.uk 

Please be aware that our telephone, voicemail and email are monitored from 09:00-21:00 Monday to Friday and from 10:00-18:00 on Saturday, Sunday and bank holidays, and we will respond to any emails and messages as soon as possible. 

If you have an emergency that requires immediate assistance from UCLan, please contact UCLan Security, who work collaboratively with our On Call Managers, on 01772 892068, 24 hours a day, 7 days a week. 
If you don't feel you can keep yourself safe right now, seek immediate help by:

  • going to any hospital  A&E department 
  • calling 999 and asking for an ambulance if you can't get to A&E
  • asking someone else to contact 999 for you or take you to A&E immediately
  • calling UCLan Security if you are on campus. Provide them with your exact location and request that they call for an Ambulance.
If you need some support right now, but don't want to go to A&E, help is available and you don’t need to face this alone. You can call the  Samaritans if you would like to talk in confidence about your thoughts. No matter what you're going through, you can call them for at any time, from any phone on 116 123. They're available 24 hours a day, 365 days a year. You don't have to be suicidal to call them.

Other options you may wish to try are:

Mental Health problems are common with 1 in 4 of us experiencing them at some point in our lives. If you have noticed that you are acting differently, feel low, worried or stressed, seeking support is encouraged. You can do this through a number of ways; by speaking to your GP, self-referring to the Counselling, Mental Health and Wellbeing Team at UCLan looking at self-help available online and looking at support available locally.


  • To a friend. Talking things through with someone you trust can sometimes help.
  •  To a Mental Health Advisor . They offer a free, confidential service to students who are concerned about their mental health. They offer assessment appointments, advice and signposting to various services to best meet a student’s needs. They are professionally trained and experienced practitioners who have all previously worked in the NHS and are members of The University Mental Health Advisers Network. Students can seek help for a variety of difficulties including anxiety, depression, self-injury, hearing voices, suicidal thoughts and eating difficulties.
  • To Human Resources who can provide advice, guidance and signposting for staff.

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