If you think someone you know is being bullied or harassed there are lots of ways in which you can help them.

Bullying and harassment are contrary to the Equality Act 2010, the Student Dignity and Respect Policy and the University Equality, Diversity and Inclusion strategy . Understanding the behaviours associated with bullying and harassment is a good place to start. Most people will be able to describe what has happened, or is happening, to them and how it's making them feel.

Bullying is offensive, intimidating, malicious or insulting behaviour involving the misuse of power that can make a person feel vulnerable, upset, humiliated undermined or threatened. Harassment is when someone intentionally or unintentionally violates a person’s dignity or creates an intimidating, hostile, degrading, humiliating or offensive environment, which interferes with an individual’s learning, working or social environment.

Harassment may involve sexual harassment or be related to a protected characteristic such as age, disability, gender reassignment, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, gender or sexual orientation. Find out more about sexual harassment.

Some forms of harassment are considered a Hate Crime. A hate incident or crime is any act of violence or hostility against a person or property that is motivated by hostility or prejudice towards a person due to a particular protected characteristic. Find out more on hate crime.

Think

  • Are they in immediate danger? If they are in immediate danger or seriously injured, you can call 999 (or 112 from a mobile).
  • Find a safe space. If an incident has just happened try and find somewhere they feel safe. If this isn't possible and they are scared or fearful you can suggest they call security on 01772 892068 if they are on campus.
  • The AAA Taxis ‘Take Me Home’ scheme allows you to use your UCLan ID Card as a deposit for journeys of £8 and under around Preston City Centre and the university area and pay later. You can reclaim your Card later from the Student Union Finance Office. The number for AAA Taxis is 01772 555444.
  • What are bullying and harassment? It might be useful to think about what bullying and harassment are and how some of the behaviours are described.

Talk

  • Listen. Just taking the time to listen to someone and talk about what has happened can help. These six active listening tips might help you support them.
  • Give options. When they have finished talking ask them if they are okay to talk through some possible options and next steps.
  • To a Wellbeing Advisor. In addition to providing wellbeing support for a range of issues that affect students, a Wellbeing advisor can talk through how to make a complaint and what support is available, in confidence.
  • To Human Resources who can provide advice, guidance and signposting for staff.
  • UCLan Students' Union Advice and Representation Centre. This is a free, confidential, impartial service where students can get advice and information on academic and personal issues, including advice on procedures and representation at hearings. The Advice and Representation Centre is also a third party Hate Crime reporting centre.
  • The Mediation Service The University's Mediation Service offers an alternative dispute resolution approach; it is confidential and can help resolve a disagreement or conflict, with a colleague in the work place or a fellow student.

Report

  • Report and Support. Students and staff can report an incident using the University’s Report and Support system. They can choose to do this anonymously or you can request support from an advisor. If you choose to talk to an advisor they will be able to talk through the options and support available to you, in confidence.
  • University Procedure. If they choose to make a formal complaint to the University against a student or a member of staff there are procedures which set out the steps they’ll need to follow.

Get Support

  • Find out what support is available if you think you have been bullied or harassed.

Mental Health and Wellbeing

1 in 4 people is affected by a mental health problem in any year and it is estimated that around 1 in 5 people has contemplated suicide or self-harm. Experiencing bullying and harassment can have detrimental effect on a person’s mental wellbeing. If you are worried or concerned about the impact on someone’s mental wellbeing, find out more about how you can help them.

Take care of yourself.

It’s important that you take care of yourself. If you’ve heard something distressing or if something is troubling you, the University's Student Wellbeing Service offers confidential help to students. If you are a member of staff, you can email the Staff Counselling service to request an appointment.

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