Hate crimes hurt individuals and communities, and reporting it allows the University and the police to better understand and deal with what is happening.

Hate incidents and hate crime are acts of violence or hostility against a person or property that is motivated by hostility or prejudice towards a person due to a particular characteristic. This could be a disability, race or ethnicity, religion or belief, sexual orientation, transgender identity or an alternative sub-culture hate crime. A victim does not have to be a member of the group at which the hostility is targeted. In fact, anyone could be a victim of a hate crime.

Hate incidents and crimes include bullying, harassment and sexual harassment which are contrary to the Equality Act 2010, the Student Dignity and Respect Policy and the University Equality, Diversity and Inclusion strategy. Find out more about bullying and harassment and sexual harassment.

Think

  • Are you in immediate danger? If you are in immediate danger or seriously injured, you can call 999 (or 112 from a mobile).
  • Find a safe space. If an incident has just happened, try and find somewhere you feel safe. If this isn't possible and you are scared or fearful you can call security on 01772 892068 if you’re on campus.
  • The AAA Taxis ‘Take Me Home’ scheme allows you to use your UCLan ID Card as a deposit for journeys of £8 and under around Preston City Centre and the university area and pay later. You can reclaim your Card later from the Student Union Finance Office. The number for AAA Taxis is 01772 555444.
  • What is a hate crime? It might be useful to think about what hate crime is and how some of the behaviours are described.

Talk

  • To a friend. Talking things through with someone you trust can sometimes help.
  • To a Wellbeing Advisor. In addition to providing wellbeing support for a range of issues that affect students, a Wellbeing advisor can talk through how to make a complaint and what support is available, in confidence.
  • To Human Resources who can provide advice, guidance and signposting for staff.
  • The UCLan Students' Union Advice and Representation Centre offer a free, confidential and impartial service where an advisor can talk through university procedures, how to complain, what options are available and support you through the process. They can support with checking draft complaints and attending any meetings with the University.

Report

  • To the Police If you want to report directly to Lancashire Constabulary you can use their online form. If the incident occurred outside of Lancashire you can ring the Counselling, Mental Health and Wellbeing team on 01772 893020 to discuss how to contact your local Police force if you are unsure. If you do not want to talk to the police or fill in the reporting forms, you can still report a hate crime by contacting Crimestoppers on 0800 555111. You do not have to give your name and what you say is confidential.
  • UCLan Burnley students can contact Burnley Police Station directly.
  • UCLan Westlakes Campus students can view the Cumbria Police site for information on how the Police can offer support.
  • UCLan Students' Union Advice and Representation Centre is a third party Hate Crime reporting centre and works with Lancashire Constabulary and True Vision to provide a confidential and free service. Reporting incidents helps the police to know the hot spots for this type of crime. Even anonymous reports can help focus police resources to tackle the issue and students are urged to come forward for support if they are a victim or have witnessed an incident.
  • Report and Support Students and staff can report an incident using the University’s Report and Support system. You can choose to do this anonymously or you can request support from an advisor. If you choose to talk to an advisor they will be able to talk through the options and support available to you, in confidence.
  • University Procedure If you choose to make a formal complaint to the University against a student or a member of staff, there are procedures which set out the steps you'll need to follow.

Get Support

Mental Health and Wellbeing

1 in 4 people is affected by a mental health problem in any year and it is estimated that around 1 in 5 people has contemplated suicide or self-harm. Experiencing hate crime can have detrimental effect on a person’s mental wellbeing. If you are worried or concerned about the impact on your mental wellbeing, find out more about support available.

Take care of yourself.

It’s important that you take care of yourself. If you’ve heard something distressing or if something is troubling you, the University's Student Wellbeing Service offers confidential help. If you are a member of staff, you can email the Staff Counselling service to request an appointment.

Back

There are two ways you can report something