Bullying and harassment are contrary to the Equality Act 2010 , and the University Equality, Diversity and Inclusion strategy

Bullying is offensive, intimidating, malicious or insulting behaviour involving the misuse of power that can make a person feel vulnerable, upset, humiliated, undermined or threatened. Harassment is when someone intentionally or unintentionally violates a person’s dignity or creates an intimidating, hostile, degrading, humiliating or offensive environment, which interferes with an individual’s learning, working or social environment.

Harassment may involve sexual harassment or be related to a protected characteristic such as age, disability, gender reassignment, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Find out more about sexual harassment.

Some forms of harassment are considered a Hate Crime. A hate incident or crime is any act of violence or hostility against a person or property that is motivated by hostility or prejudice towards a person due to a particular protected characteristic. Find out more on hate crime.

Think

  • Are you in immediate danger? If you are in immediate danger or seriously injured, you can call 999 (or 112 from a mobile).
  • Find a safe space. If an incident has just happened try and find somewhere you feel safe. If this isn't possible and you are scared or fearful you can call security on 01772 892068 if you are on campus.
  • The AAA Taxis ‘Take Me Home’ scheme allows you to use your UCLan ID Card as a deposit for journeys of £8 and under around Preston City Centre and the university campus and pay later. You can reclaim your Card later from the Student Union Finance Office. The number for AAA Taxis is 01772 555444.
  • It might be useful to think about what is meant by bullying and harassment and how these behaviours are described.

Talk

  • To a friend. Talking things through with someone you trust can sometimes help.
  • To a Wellbeing Advisor. In addition to providing wellbeing support for a range of issues that affect students, a Wellbeing advisor can talk through how to make a complaint and what support is available, in confidence.
  • To Human Resources who can provide advice, guidance and signposting for staff.
  • The UCLan Students' Union Advice and Representation Centre is a free, confidential, impartial service where an advisor can talk through the procedure, how to complain, what options are available and support you through the process. This support includes checking draft complaints and attending any meetings with the University. The Advice and Representation Centre is also a third party Hate Crime reporting centre.
  • The UCLan Mediation Clinic offers an alternative dispute resolution approach; it is confidential and can help resolve a disagreement or conflict, with a colleague in the work place or a fellow student. It has been set up by students for students and offers mediation which is a tool used to deal with conflict and disagreements. The session is facilitated by an impartial mediator who will help the parties to resolve the conflict. All parties have to be willing to take part and can leave the process at any time.

Report

  • Report and Support Students and staff can report an incident using the University’s Report and Support system. You can choose to do this anonymously or you can request support from an advisor. If you choose to talk to an advisor they will be able to talk through the options and support available to you, in confidence.
  • University Procedure. If you choose to make a formal complaint to the University about a student or member of staff there are procedures which set out the steps you'll need to follow.

Get Support

Mental Health and Wellbeing

1 in 4 people is affected by a mental health problem in any year and it is estimated that around 1 in 5 people has contemplated suicide or self-harm. Experiencing bullying and harassment can have detrimental effect on a your mental wellbeing. If you are worried or concerned about the impact on your mental wellbeing, find out more about how you can help seek support.

Take care of yourself

It’s important that you take care of yourself. If you’ve heard something distressing or if something is troubling you, the University's Student Wellbeing Service offers confidential help to students. If you are a member of staff, you can email the Staff Counselling service to request an appointment.

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