The UCLan Counselling, Mental Health and Wellbeing team are continuing to provide support for students.

If you would like to access support, please complete our online referral form which can be found here. Alternatively, you can contact the wellbeing team on 01772 893020 or by emailing Wellbeing@uclan.ac.uk 

Please be aware that our telephone, voicemail and email are monitored from 09:00-21:00 Monday to Friday and from 10:00-18:00 on Saturday, Sunday and bank holidays, and we will respond to any emails and messages as soon as possible. 

If you have an emergency that requires immediate assistance from UCLan, please contact UCLan Security, who work collaboratively with our On Call Managers, on 01772 892068, 24 hours a day, 7 days a week. 

What to do if you have been accused of sexual assault, sexual harassment, domestic violence or hate crime.

Students who have been accused of sexual assault, sexual harassment, domestic violence or hate crime can access support and guidance from the Student Wellbeing service who will discuss support options and encourage the student to contact the Students’ Union Advice and Representation Centre.

The UCLan Students’ Union Advice and Representation Centre are independent from the university and can advise on options, represent students at university disciplinary hearings where appropriate and for any criminal proceedings will advise students to contact a solicitor.

Both the Student Wellbeing service and the Students’ Union Advice and Representation Centre will normally provide separate named contacts to students involved on opposite sides of a disciplinary case and all records will be kept confidential.

Students will be treated impartially and will be provided the same level of support, regardless of the nature of their referral. However in cases where a disclosure is made to us of an allegation that has been made against a student, we will need to make relevant services in the university aware so that any necessary interim measures can be put in place in order to safeguard other students. As an example, we may be required to inform the Academic Quality and Compliance team who may begin their own internal investigation, if appropriate to look at the best course of action going forward.

Being accused of committing a crime can be very distressing and difficult to deal with. We would encourage students in this position to seek support through the UCLan Student Wellbeing Services and/or the UCLan Students’ Union Advice and Representation Centre. If you are worried or concerned about the impact on your mental wellbeing, find out more about support available.

Declaring a criminal conviction.

Students are required to declare any relevant criminal convictions, cautions or warnings that they become subject to during their period of enrolment to their Head of School. This is to enable the University to safeguard its community. Relevant convictions include those for offences against the person whether of a violent or sexual nature, or convictions for commercial drug dealing or trafficking.

The Head of School will decide whether there are any implications in relation to the student’s course or their standing with the University. The University may take action where the conviction contravenes the Regulations for the Conduct of Students.

Failure to disclose a relevant criminal conviction during the enrolment period may constitute a disciplinary offence.

Any disclosure information relating to a criminal conviction will be handled in accordance with data protection legislation and advice from relevant external agencies.

For students who are on professionally regulated courses, they are required to declare all criminal convictions that they become subject to during their period of enrolment including cautions, warnings, bind-over orders and spent sentences, and should consult course regulations.

I have been accused of bullying or discrimination. 

UCLan recognises and values individual difference and has a public duty to promote equality and remove discrimination on various grounds including age, disability, gender, pregnancy or maternity, race, colour, nationality, ethnic origin, religion or belief and gender or sexual orientation. UCLan expects students to be able to do the following during their time at university:

  • experience "an integrated community based on mutual respect and tolerance where all staff and students can feel safe, valued and supported." 
  • contribute to creating a positive environment where discriminatory practices and discrimination no longer happen.

Students who have been accused of bullying or harassment who are called to attend a hearing are encouraged to contact the Students’ Union Advice and Representation Centre to request an advisor to attend the hearing with them.

Bullying and harassment situations can be very emotional and difficult, and all students are encouraged to seek help and support from services at the university such as UCLan Student Wellbeing Services or the UCLan Students’ Union Advice and Representation Centre who are independent from the university.

The UCLan Mediation Clinic offers an alternative dispute resolution approach; it is confidential and can help resolve a disagreement or conflict, with a colleague in the work place or a fellow student. It has been set up by students for students and offers mediation which is a tool used to deal with conflict and disagreements. The session is facilitated by an impartial mediator who will help the parties to resolve the conflict. All parties have to be willing to take part and can leave the process at any time.


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