In an emergency? Click here.

The Counselling, Mental Health and Wellbeing team at UCLan are available to support you on 01772 893020 or Wellbeing@uclan.ac.uk 

Domestic abuse and COVID-19

We know that this is a difficult and worrying time for everyone, particularly so for adults and children living with domestic abuse.   Therefore, we have put together a range of resources and websites to help support you at this time. 

Emergency Calls:  

If you or someone else is in immediate danger, please call 999 and ask for the police. Silent calls will work if you are not safe to speak – use the Silent Solution system and call 999 and then press 55 when prompted. If you can’t use a voice phone, you can register with the police text service - text REGISTER to 999.  You will get a text which tells you what to do next.  Do this when it is safe so you can text when you are in danger. Find out more.

Travel – Government Advice:

The Government acknowledges that the order to stay at home can cause anxiety for those who are experiencing or feel at risk of domestic abuse. However, there is never an excuse for domestic abuse, no matter what the circumstances are. You are not alone

The household isolation instruction as a result of coronavirus does not apply if you need to leave your home to escape domestic abuse.

Boots Pharmacy:

Boots Pharmacy are providing safe space models for anyone requiring support and advise due to incidents of domestic abuse. People who wish to use the safe space consultation room need to ask at the pharmacy counter. Once inside, they will find the 24-hour national domestic abuse helpline, the men’s advice line and phone numbers for services specific to Scotland, Wales and Northern Ireland.

From 14th January, victims of domestic abuse will be able to access much needed support from thousands of pharmacies across the UK, backed by the government.

The Ask for ANI scheme allows those at risk or suffering from abuse to discreetly signal that they need help and access support. By asking for ANI, a trained pharmacy worker will offer a private space where they can understand if the victim needs to speak to the police or would like help to access support services such as a national or local domestic abuse helplines. For more information, please click here. 
Support Services

Support Services are still accessible and offering support at this time, therefore, if you feel you are the victim of or at risk of domestic abuse, please consider accessing some the support services on this page, as well as submitting a Report & Support request to the university via the reporting tool, as we really want to support you at this time. 

Children & Young People 



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